tapwater.uk

Privacy Policy

Last updated: April 2026

TapWater.uk (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what information we collect when you use this website, how we use it, and your rights under UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Information We Collect

We collect limited information in order to provide and improve our service:

  • Postcode searches.When you search a postcode, we may log the district-level postcode (e.g. “SW1A”) to understand which areas are most frequently requested. We do not store full postcodes or link search queries to individuals.
  • Email address. If you sign up for water quality alerts, we store your email address to send you notifications. You can unsubscribe at any time using the link in any email we send.
  • Usage data. We collect standard server logs and anonymised analytics data (pages visited, time on site, referral source) to understand how our service is used. This data cannot be used to identify you personally.
  • Cookies. We use strictly necessary cookies to operate the site. We may also use analytics cookies; where we do, we will ask for your consent first.

How We Use Your Information

We use the information we collect to:

  • Provide and operate the TapWater.uk service
  • Send water quality alert emails (if you have subscribed)
  • Improve the accuracy, coverage, and usability of our reports
  • Monitor for abuse or security issues

We do not sell your personal data. We do not share your data with third parties except where required by law or where necessary to operate the service (e.g. a transactional email provider to send alert emails).

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your personal data
  • Object to or restrict processing of your personal data
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, or if you have any questions about this policy, please contact us at hello@tapwater.uk.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.